HELP FOR YOUR STUDIES

Your questions, answered

Find help with subjects, videos, resources, practice tests, community features and your account.

100 questions

About Accounting Ahead & getting started

What is Accounting Ahead?

Accounting Ahead is an independent study-support website for people studying CPA subjects. You can explore written topics, video lessons, visual guides, printable resources and practice activities where available. It is designed to help you understand and revise concepts alongside your prescribed study materials.

Is this an official CPA Australia website?

No. Accounting Ahead is independent of CPA Australia. Its practice questions, explanations and results are study aids, not official CPA examinations, official marking advice or an endorsement by CPA Australia. Check CPA Australia's own materials for your enrolment, current syllabus and examination requirements.

Which subjects can I study here?

The current subject range includes Financial Reporting (FR), Ethics and Governance (EG), Strategic Management Accounting (SMA), Global Strategy and Leadership (GSL), and Advanced Audit and Assurance (AAA). Open CPA Subjects to see what is currently published. The amount and type of material can differ between subjects and modules. We are actively building and updating our subjects, so subject availability and study materials may change without notice. Check the relevant subject page for the latest available content.

Are the study resources free?

The site offers free study resources and free membership. Some activities require you to sign in even though they do not require payment. Access depends on the particular resource or test; check its page rather than assuming that every activity is available to guests.

Where should I start in a new subject?

Open CPA Subjects, choose your subject, and read its overview. Choose a module, then work through its topics in order. Read the explanations, use the related videos and resources, and try the available practice activities after studying the relevant material. The module and topic labels help you return to the right place.

Does this replace my CPA study guide or guarantee a pass?

No. Use it as additional learning and revision support. Your prescribed guide and current official requirements remain important, and no practice result guarantees your examination outcome. Check unfamiliar or high-stakes points against the relevant primary material and ask for clarification where needed.

Can I study on a phone or tablet?

Yes, the website is designed to work on smaller screens as well as computers. Long tables, flowcharts and worksheets may be easier to use in landscape view or on a larger screen. Open a resource at full size when its preview is too small, and use a stable connection for timed tests and videos.

What should I do if I find an error or a broken link?

Use the site's Contact & support page. Include the page address, subject, module, resource or question title, and a clear explanation of the problem. A screenshot can help, but remove passwords and private information. For a suspected incorrect answer, explain your reasoning and relevant source so it can be reviewed.

Report a problem →

Subjects, modules & study progress

What is the difference between a subject, module and topic?

A subject is the whole course area, such as Ethics and Governance. A module groups related areas within that subject. A topic is a smaller written lesson within a module. Videos and supporting files are attached to the relevant learning areas; they are different resource types, not necessarily additional written topics.

What do the video, PDF and flowchart numbers mean?

They describe the available resources associated with that subject, module or topic. They help you see what you can use before opening it. A page without a video count does not necessarily have a missing video: that topic may currently have written material only. Counts describe resources, not how many you have completed.

Why do some topics have videos and others do not?

Resources are added where they support the subject matter, and coverage is not identical everywhere. One video can cover several related sections, while another topic may be supported mainly by text or diagrams. Use the listed resources for that topic rather than expecting one video for every heading.

Why are some videos grouped together between written sections?

Related lessons can be placed together at a suitable point in the written topic. Their part numbers preserve the intended lecture sequence even when the written sections are organised differently. Read the surrounding sections and watch the listed parts in order; a group of videos does not mean that the text between them has been removed.

What does Add to My subjects do?

It adds the subject to your personal study area so it is easier to return to. Sign in to save this against your account. Adding a subject does not enrol you with CPA Australia, complete any topics or start a timed test.

How do I record a topic as complete?

Use Mark topic complete on the topic page while signed in. This records your own study progress. Opening a page or playing a video is not the same as marking the written topic complete, and the completion indicator is not an assessment or certificate of mastery.

Why does my progress percentage not increase after watching a video?

The displayed study progress is based on written-topic completion. Watching a lecture, downloading a PDF and taking a quiz are separate activities. If you have finished studying the written topic, use its completion control and check that the update saved.

Can I save something to come back to later?

Use the save or bookmark control where offered, then return through Saved study items in your account menu. Saved items are links to the website content, not downloaded copies. You need to be signed in for account-based saved items to follow you to another device.

Why is my progress missing on another device?

First check that you are signed in to the same website account. Two accounts with similar display names can have separate progress, especially if different email addresses were used. Check that the original update saved. If the problem remains, contact support with the affected topic and sign-in method, but never send your password.

Video lessons & playback

How do I open a video lesson?

Select its video card or Open video lesson link. It opens the dedicated lecture page, where you can play the video and find its supporting material. The card inside a written topic is a link to that lesson, rather than a separate version of the lecture.

What order should I watch the videos in?

Follow the module and part labels in sequence: for example, A.1, A.2.1, A.2.2 and A.2.3. Start with earlier parts when a later lesson assumes those concepts. If you spot a part appearing out of order, send support the page address and the two part labels.

Can I choose 720p or 1080p?

Use the quality selector on the player when multiple qualities are available. 1080p appears only when that version exists and has been enabled for students. A lecture offering only 720p is still usable; a higher-quality option cannot be created by changing your browser settings.

What does Auto quality do?

Where available, Auto switches between the enabled video qualities using playback conditions such as the buffer, connection information and screen size. It may reduce quality to keep playback moving or increase it when conditions improve. It is a convenience setting, not a guarantee that the video will always play at 1080p.

Will changing quality restart the lesson?

The player is designed to preserve your current position and playback speed when changing quality. A brief reload or pause can occur while the other file loads. If your browser prevents playback from restarting automatically, press Play. Check the displayed position before continuing.

Can I adjust the speed precisely?

Yes. The custom speed controls support 0.50× to 2.00× in 0.01 steps, including speeds such as 1.01× or 1.25×. Use the slider, number field or available presets. Faster playback uses the video buffer more quickly, so a slower connection may work better at 720p.

Why does a video buffer or fail to play?

The connection, browser, device or media file may be responsible. Try 720p, pause briefly to allow buffering, and reload once if needed. Check another lecture to see whether the issue is specific to one file. If it continues, tell support the lecture address, device/browser and error message. Do not repeatedly restart a download on a limited data connection.

Why is 1080p unavailable on a particular lecture?

That lecture may not have a published 1080p file, or higher quality may not be enabled. Available options can differ between lectures. Choose the listed quality; contact support if a page explicitly promises an option that the player does not offer.

Can I download a lecture to watch offline?

Use an explicit video download control only where the site provides one. Do not assume that every streamed lecture is offered as an offline download. PDFs and images have their own download controls, which are separate from video playback.

Are all lectures available as audio-only lessons too?

No. The current approach focuses on video lectures. A video may have spoken narration, but that does not mean a separate audio file or audio-only course is available. Use the formats actually listed on the lesson page.

PDFs, flowcharts & the file vault

What are Key resources?

These are supporting files linked to a lesson, such as printable notes, flowcharts, visual summaries or worked-question handouts. Select a resource card to open its own page. The format badge helps you distinguish a PDF document from a PNG image.

What is the file vault?

The file vault brings a subject's published supporting resources together so you can find them without reopening every lecture. Browse by module and lecture where those groupings are available. The same resource can be linked from a topic and the vault; those links do not necessarily represent different files.

How do I download or print a PDF?

Open the resource page and choose Download PDF or Open PDF. Your browser may open its PDF viewer before saving. Use that viewer's download or print control and check the page size, orientation and preview before printing. The small picture on a resource card is only a preview.

How do I read a flowchart that looks too small?

Open the resource, then choose the full-size image or PDF rather than zooming only the small thumbnail. On a phone, landscape view can help. Download the original for printing if offered, and choose a page scale that keeps labels readable.

What is the difference between a PNG and a PDF?

A PNG is an image, often used for a single flowchart or visual summary. A PDF is a document that can contain several pages of notes, questions or diagrams. The format alone does not tell you whether it includes worked answers; check the title and the resource itself.

Do supporting PDFs always contain answers?

No. Some contain explanatory notes or diagrams, while others include practice questions and worked answers. Read the document before relying on it as an answer guide. For online quizzes, explanations and marking information appear through the quiz result workflow after submission or expiry.

Contact the team →

Where can I find the SMA exam reference material?

Open the Strategic Management Accounting file vault and look for the exam reference pack. It includes reference material such as module quick references, formula tools, discount tables and flowchart guides. These are study aids; their presence on this site does not establish what you may take into an official examination.

May I use these files in my official exam or redistribute them?

Check the current official examination rules before taking any resource into an exam. For copying or redistribution, follow the site's Terms of use and any notice on the individual resource. A download button allows you to obtain that file; it does not itself grant permission to sell it, republish it or upload it elsewhere.

Why does a downloaded file differ from the current page?

A saved file is a copy from the time you downloaded it. Later corrections on the website do not update files already on your device. Reopen the resource page and download the current version if you are unsure, especially when preparing for an assessment.

Quizzes, mid-semester tests & practice exams

How are a topic quiz, module test, mid-semester test and practice exam different?

A topic or module quiz concentrates on a smaller area. A mid-semester or midterm test usually draws on a stated group of modules. A practice exam generally covers a broader selection in a longer assessment. The title alone is not enough: read the particular test's module range, questions, time limit and instructions before starting.

Where do I find the tests for my subject?

Open the subject and follow its quiz, module-test or exam-practice links. A test page may offer several sets; select the set you intend to take and read its instructions. Some subjects have more published practice sets than others. A coming-soon page is not a live test.

Do I need an account to take a quiz?

It depends on the quiz's access settings. Some require membership, some offer a limited guest preview, and some allow a guest attempt. The start page tells you which applies. Sign in before starting if you want the full member attempt saved to your quiz history.

What is a guest preview?

A preview is a limited selection of questions intended to show how the quiz works. It is not a full exam score. Where offered, the preview is untimed and its answers do not carry into a new member attempt. Registering afterwards starts a separate full attempt rather than converting the preview.

When does the timer start, and can I pause it?

The timed attempt starts when you press Start quiz. Refreshing, leaving the page or closing the tab does not stop the deadline. Choose a time when you can work without interruption. A time-reminder message also does not pause the timer.

Can I return to questions or change an answer before submitting?

Yes. Use the question navigation and Previous/Next controls to revisit questions. You can change answers and flag questions for review while the attempt remains active. Review unanswered and flagged questions before submitting; flags are reminders, not answers.

Are my answers saved automatically?

Answers save as you work. Watch the save-status message and confirm it has finished before leaving the page. An internet or server problem can delay saving, so text visible in your browser is not proof it reached the server. The timer continues even if your connection drops.

What happens if I refresh or lose my connection?

Return to the same attempt using the same account or browser session. Saved responses can be restored, but the deadline continues and unsaved changes may be lost. Avoid starting several attempts to recover one interrupted session. If there is a persistent fault, contact support with the test name and approximate time.

What happens when the time runs out?

The attempt expires and the saved answers are graded. You cannot keep editing it as an active timed attempt. Unanswered MCQs earn no marks. Review the resulting explanations and use a new practice attempt if the quiz is still available.

Is there negative marking?

The current quiz instructions specify no negative marking. Correct MCQ responses earn their allocated marks; incorrect and unanswered responses earn zero. Read each test's instructions for its structure and remember that these website rules do not define the rules of an official examination.

Can I retake a quiz?

Use Practise again or return to the quiz's start page while it remains available. A retake is a separate attempt rather than an edit to the completed one. Question selection can be fixed or drawn from a bank, so do not assume every retake will contain the same questions.

Can I change my submitted answers?

Completed MCQ answers are kept as the record of that attempt. Review them and start a new attempt to practise again. Written self-assessment controls, where available, let you assess your response against the model answer; they do not rewrite the original MCQ result.

Why do two practice tests have different durations or question counts?

Each set can have its own question mix and timing. For example, an extended-response task may need more time than a short MCQ set. Use the facts shown for the selected test rather than applying the duration of a previous set to every practice exam.

Marks, worksheets & accumulated result comparisons

How is my headline percentage calculated?

It uses the marks earned on the multiple-choice questions divided by the available MCQ marks. For example, 39 out of 52 MCQ marks is 75%. It is based on marks, so a test with differently weighted questions is not simply the number of correct answers divided by the number of questions.

Do worksheet marks count towards my MCQ percentage?

No. Structured worksheet answers are marked and displayed separately, for example 8 / 10 worksheet marks. They still show what you achieved, but they do not increase or reduce the headline MCQ percentage or its comparison band. Read both totals to understand your overall practice performance.

How are written answers marked?

Structured worksheet fields can be marked automatically when the question has an answer key. Other written reasoning is self-assessed using the model answer and marking rubric provided after finishing. This is not a promise of teacher marking or automatic assessment of any free-text explanation.

Why was a worksheet answer marked incorrect even though it looked close?

Check the requested units, sign, rounding and answer format. Numeric fields use the tolerance set for that question. Text fields accept the supplied alternatives and normalise basic spacing and case, but they do not understand every possible equivalent sentence. A blank answer earns zero, even when the correct number is zero. Report a suspected marking issue with the question and your answer.

Report a problem →

Why is there no percentage on a written-only activity?

An activity without MCQ marks has no MCQ percentage to calculate. It can instead show worksheet marks or written practice results. That is different from scoring zero: read the available marking breakdown for that activity.

How do I find the topics I need to revise?

Use Results by module and the topic breakdown, then review your answers. Filters let you focus on incorrect, unanswered, flagged or written questions and narrow the review by module or topic. Follow the explanation and reference trail where provided, then revisit the corresponding study material.

What does the performance comparison show?

It summarises eligible saved member results for the same quiz and quiz version. It can show the average, highest and most common MCQ score, along with the percentage of qualifying results in each score band. It is a view of participating website learners, not every CPA student or the official exam population.

What are the score bands in the chart?

The bands are below 40%, 40% to below 60%, 60% to below 80%, and 80% to 100%. A score of exactly 60% belongs to the third band, and exactly 80% belongs to the fourth. The chart uses MCQ percentages, with worksheet and written marks kept separate.

Why are the comparison charts sometimes unavailable?

The current system waits for at least 10 qualifying member results for that quiz version before showing the distribution and summary scores. A new quiz or a new version may not have enough data yet. Missing statistics do not mean your own result failed to save; check My quiz history separately.

Does every retake count in the accumulated comparison?

No. The comparison uses each member's earliest qualifying attempt for the quiz version, rather than counting all their retries. A completed attempt must also meet eligibility and participation checks. This reduces the effect of one person repeatedly practising on the comparison, although it does not make it an official or perfectly representative benchmark.

Do guest previews or unfinished tests count in the comparison?

Guest previews and guest-mode attempts are not included in the member comparison. An active attempt is not included either. Submitted or expired member attempts may qualify if they meet the system's checks, including a minimum answer-participation threshold. Simply opening a test does not add a result to the chart.

Why does the average change even when my score stays the same?

Your saved score belongs to your attempt. The comparison can change as more qualifying results are added or qualifying records are removed. Different quiz versions are compared separately. Returning later can therefore show a different average without any change to the marks you earned.

Does the comparison show other students' names or individual answers?

The performance chart presents grouped results and summary values, not a named list of students and their answers. Your personal result and answer review belong to your account workflow. A chart percentage should not be interpreted as identifying which particular people scored in that range.

Does an 80% practice result mean I will pass the real exam?

No. It reflects that practice attempt, with its particular questions, timing and conditions. Familiarity from retakes, small comparison samples and differences from the official assessment can affect interpretation. Use it to identify strengths and revision priorities, not as a pass prediction or official grade.

Where can I find my previous results?

Sign in and open My quiz history from your account menu or the result page. Use the same account that took the test. Guest previews do not become member history automatically. If a quiz is later withdrawn, a saved result may still be available even though you cannot start it again.

Community forums, members & messages

What is the community forum for?

It is a place to ask study questions, discuss concepts and help other learners. Choose the relevant offered subject or the general CPA discussion area. Keep posts respectful and useful, and distinguish your interpretation from an official source or confirmed answer.

How can I write a question that others can answer?

Use a clear title and name the subject, module and concept. Explain what you have tried and where you are stuck. Include only the information needed to understand the problem. Do not post passwords, private account details, restricted exam material or large copied sections of someone else's work.

Do I need to sign in to post or give an award?

Community participation uses a member account. Sign in before trying to post, reply or give an award. Availability also depends on account restrictions and whether the content is still open and available. Being able to read a page does not mean a guest can perform every action on it.

Are answers from other members guaranteed to be correct?

No. Forum answers are peer contributions and can contain mistakes or outdated information. Compare the reasoning with your study material and reliable sources. Likes and awards show appreciation, not formal verification that an answer is correct.

Why are only some CPA subjects listed in the community?

The subject spaces are intended to match subjects currently offered on this website, with a general CPA area for broader discussion. A subject not listed is not necessarily an error. Use an appropriate available space or contact support rather than posting unrelated questions into another subject.

Can I share a screenshot or diagram in a discussion?

Use the attachment controls where available and only share material you have permission to share. Crop out names, email addresses, account numbers and other private details. Explain what the image shows in your post so the question is still understandable when a small image is difficult to read.

How do I report an inappropriate post, reply or message?

Use its Report control and give a factual reason with relevant context. Reporting asks the team to review it; it does not guarantee immediate removal or a particular outcome. Do not repost harmful or private material publicly to draw attention to the report.

Can I message another member privately?

Open the member's available messaging option. Messaging depends on their preferences, blocks and any participation restrictions. Use the website inbox for replies. A member choosing not to receive messages does not mean their account has disappeared.

Will messaging reveal my email address to another member?

The site's member messaging flow keeps email addresses private rather than displaying them as contact details. Where email delivery is offered, the website handles it and directs replies through the site. However, information you type into the message body can still be read by its recipient, so do not include private details unnecessarily.

Why can I not reply or send messages?

Check whether you are signed in, whether a block is active, and whether messaging is available for that member. Account restrictions can also limit participation. Official support or moderation conversations may have their own reply status. Read the message shown on the page and contact support if you need clarification.

What should I do if I disagree with a moderation decision?

Read the notice and use the available support or appeal conversation to explain your concern calmly and provide relevant context. The page indicates whether replies are open. Do not create duplicate accounts or repeat the removed content to bypass a restriction; ask for clarification through the stated channel.

Gold & future features

What is the gold system?

New members receive a welcome balance of 200 gold when they register. We are continuing to develop the gold system, with more features coming in the future. Keep an eye on website updates for announcements.

Your account, privacy & getting help

Why should I create a free account?

An account lets you use member features such as saved study progress, bookmarks, member quiz history and community participation. You can still use public resources as a visitor where access allows it. Creating an account on this site does not create or change a CPA Australia enrolment.

Why am I asked to finish creating my account after Google sign-in?

Google sign-in confirms your Google identity, but the website still needs to complete its own member registration, such as your display name and agreement to the site's terms. Complete that step once for the new account. It is different from being asked to enter your Google password into Accounting Ahead.

What are Sign-in options if I am already signed in?

This area manages the ways you can access your existing website account. A connected Google account means you can use that provider to sign in; it is not a request to create another member account. Before disconnecting a method, follow any verification or alternative-access steps shown so you do not lose your way back in.

Why do I seem to have two accounts?

Different email addresses or separately created sign-in identities can result in separate accounts even if their display names are alike. Check which address and method you used for each. Contact support before deleting either account if you want help identifying the correct one. There is no promise that separate histories will merge automatically.

What should I do if I forget my website password?

Use the password-reset link and follow the email instructions. If you normally sign in with Google, that sign-in method is separate from a website password. Never send a password, reset link, private key or verification code to the forum or to someone claiming to help you.

Can I choose whether my profile is visible and members can message me?

Use the available profile and contact preferences to control directory visibility and member messaging. Hiding your directory profile is different from deleting your account or removing existing forum posts. Official notices and support messages can have a separate delivery route.

What does Download member data mean for me?

It means a copy of stored information associated with your account can be prepared for you after your request is verified. You do not need to download it to keep using the website. It can be useful if you want to review your information or keep a copy before requesting removal. Contact support through the site's published request process.

What might my account-data copy include?

The current export can include profile information, study records, saved quiz attempts and responses, authored forum content, messages you wrote, and available account-linked activity. It excludes passwords, sign-in secrets and other people's private message records. It is not a complete copy of every external service or every uploaded file, so explain any specific information you are looking for when requesting it.

Contact the team →

Will requesting a copy delete or change my account?

No. Preparing a data copy is separate from changing or deleting records. You can request a copy while keeping your membership. The file may contain private information, so store it securely and avoid sharing it publicly. It is not an account backup that you can upload to restore your history automatically.

Contact the team →

How do I ask for a correction or removal of some information?

Use Contact & support or the Account & data deletion page and clearly state what you want changed or removed. For example, you might want profile information corrected, study progress reset or quiz history erased while keeping your login. The team may need to verify the account and clarify the scope. Some current removal tools clear a whole category rather than one selected entry.

Contact the team →

How do I delete my account?

Follow the request instructions on the Account & data deletion page or contact support using your account's email address. Say that you want account closure rather than just a data copy or a progress reset. Your request needs verification before removal. Ask for any copy you want to keep before the deletion is carried out; closure is not an action you should expect to undo.

Contact the team →

What happens to my posts, results and messages if my account is deleted?

The account-closure process removes your sign-in access and associated study and quiz records, clears profile details, and removes the content of your authored forum posts, replies and sent messages. A generic Deleted member placeholder may remain to keep discussion relationships understandable. Other people's contributions are not automatically erased. Some anonymous records, limited operational records, backups and external copies may be handled separately, as explained in the privacy and deletion notices.

Contact the team →

Can I delete my account but keep using its saved results?

No. Full closure includes removal of the associated study and quiz data. If you only want to stop receiving member messages or remove profile information, request that narrower change instead. Creating a new account later does not automatically restore the old account's results, awards or progress.

Contact the team →

Will deleting my account also delete my Google or Facebook account?

No. It affects your Accounting Ahead account and its stored connections, not the separate account you hold with Google or Facebook. Likewise, closing your website account cannot remove screenshots, downloaded copies or records already held by unrelated services or other people.

Contact the team →

Does saving a quiz result mean I agreed to every type of analytics?

No. Saving your requested quiz attempt is part of providing the quiz and history feature. Optional analytics, advertising consent and any identifiable live-activity choice have their own purposes. Read the site's Privacy and Cookies notices and the choices actually shown to you; one action should not be assumed to switch on every other permission.

Why might I see a cookie or advertising consent message?

Messages can depend on your region and the services enabled on the site. Use the available controls to review or change the choices presented. The Privacy, Cookies and Advertising notices explain the site's approach. A consent message is separate from accepting the membership terms or receiving a quiz result.

Does an advertisement mean Accounting Ahead recommends that company?

No. An advertisement should be distinguished from the site's study resources and support instructions. Use the actual lesson, resource or download controls for studying. Do not enter account passwords or payment information into an advertisement because it appears beside a lecture.

What information should I include when contacting support?

Include the page address, subject or test name, what you expected, what happened, and the approximate time. For account issues, use the relevant account email privately through the contact channel. Screenshots can help if private details are removed. Do not send your password or verification codes, and avoid posting an account-data export in the community.

Contact the team →

Contact & reporting a problem

How do I report a bug or broken resource?

Open Report a bug from the footer or this FAQ page. Include the page address, steps that caused the problem, what you expected, and what happened. Add your browser/device and approximate time. Complete the security check and keep the reference shown after submission.

Can I contact the team without creating an account?

Yes. The Contact us and Report a bug forms work for visitors and members. Give an email address where you can receive a reply. The forms do not verify your identity automatically, so account or data requests may require a separate verification step.

Contact the team →

Who can read my contact form or bug report?

Your request is stored privately for authorised staff. General enquiries, content corrections and bug reports can be reviewed by administrators and moderators. Account and privacy requests are restricted to administrators. It is not posted in the community forum.

Contact the team →

What happens after I submit the form?

A reference appears when the request is saved. Keep it for follow-up. The team reviews the request and can reply by email; an automatic confirmation email is not sent. Responses are not guaranteed immediately. Check spam folders and quote your reference if you contact us again.

What if I cannot complete the CAPTCHA?

Complete the Google “I’m not a robot” checkbox. Google may also ask for an image or audio challenge. Checks expire and can only be used once, so an unsuccessful submission may require a fresh one. If the form still does not work, email hello@accountingahead.com.au. Never send passwords or verification codes.

Can I upload a screenshot with my report?

The contact and bug-report forms currently accept text, not file attachments. Describe the problem and include its Accounting Ahead page address. If a screenshot is needed, the team can arrange follow-up. Remove private details before sharing any screenshot.

Still need a hand?

Send a question privately or report a problem with a page. Include the page address and what happened so we can help.